Last updated: April 2026
Company: UH Travel
Website: uhtravel.com.br
Instagram: @uhtravelbrazil
TikTok: @uhtravelbrazil
Email: contact@uhtravel.com.br

1. Introduction

UH Travel (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our social media accounts, or use our travel services.

By accessing or using our services, you agree to the terms described in this Policy.

2. Information We Collect

We may collect different types of information, including:

2.1. Personal Information Provided by You

• Full name
  
• Email address
  
• Phone number
  
• Nationality
  
• Travel preference
  
• Booking details
  
• Payment information (processed securely through third-party providers)
  
  

2.2. Automatically Collected Information

When you access our website, we may automatically collect:

• IP address
  
• Browser type and version
  
• Device information
  
• Cookies and usage data
  
• Pages viewed and time spent on the website
  
  

2.3. Social Media Data

If you interact with our Instagram, TikTok or other social platforms, we may receive:

• Public profile information
  
• Messages you send to us
  
• Comments or tags
  
  

3. How We Use Your Information

We use collected data for purposes such as:

• Providing and improving our travel services
  
• Processing bookings and payments
  
• Sending confirmations, updates, or travel documentation
  
• Communicating personalized tips, offers, and promotions
  
• Responding to inquiries or providing customer support
  
• Improving website performance and user experience
  
• Complying with legal obligations
  
  

4. Legal Basis for Processing (GDPR & LGPD Compatibility)

Our processing activities are based on:

• Your consent
  
• Performance of a contract, such as travel bookings
  
• Legitimate interests, including marketing to users who have interacted with us
  
• Compliance with legal obligations
  

5. Sharing of Your Information

We do not sell your personal data.
We may share information with:

5.1. Service Providers

• Payment processors
  
• Booking platforms
  
• Local tour partners
  
• Customer management systems
  
• Cloud hosting services
  

These partners receive only the data necessary to perform their services.

5.2. Legal Authorities

If required by law, court order, or to protect our rights and those of our clients.

6. Cookies and Tracking Technologies

We use cookies, pixels, and similar tools to:

• Improve website functionality
  
• Measure traffic and performance
  
• Support advertising and retargeting
  
  

You can disable cookies via your browser settings, though some features may not work properly.

7. Data Retention

We keep personal data only as long as necessary to:

• Fulfill the purpose for which it was collected
  
• Comply with legal and tax requirements
  
• Maintain accurate business records
  
  

When no longer necessary, data is securely deleted.

8. Data Security

We use administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.

However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction (including GDPR and LGPD), you may have the right to:

• Access your data
  
• Correct inaccurate information
  
• Request deletion
  
• Withdraw consent
  
• Restrict or object to processing
  
• Request transfer of your data
  
  

To exercise these rights, contact us at contact@uhtravel.com.br.

10. International Data Transfers

As UH Travel works with travelers and providers around the world, your data may be transferred internationally.

We ensure appropriate safeguards are in place whenever data leaves your home country.

11. Third-Party Websites

Our website and social media may contain links to external sites.

We are not responsible for their content or privacy practices.

We encourage you to review their Privacy Policies as well.

12. Children’s Privacy

Our services are family-oriented and may involve collecting limited personal information from children under the age of 18 only with the verified consent of a parent or legal guardian.

We may collect information such as:

• Full name of the child
  
• Passport or identification details required for travel bookings
  
• Date of birth
  
• Special travel needs (e.g., accessibility or dietary preferences)
  
  

Parental Consent

We require parents or legal guardians to provide explicit authorization before collecting, using, or sharing any information related to a child.

If consent is not provided, no data about the child will be stored or processed.

How We Use Children’s Data

Children’s information is used solely for:

• Travel planning and booking
  
• Safety procedures
  
• Legal or immigration requirements
  
• Communication necessary for family travel packages
  
  

Data Protection

We implement strict safeguards to protect children’s data and never use it for marketing or advertising.

We do not knowingly allow children to create accounts or interact with our services directly without guardian involvement.

Parental Rights

Parents or legal guardians may:

• Request access to their child’s data
  
• Request correction or deletion
  
• Withdraw consent at any time
  
  

To exercise these rights, please contact us at contact@uhtravel.com.br.

If we discover that we collected information from a child without proper consent, we will delete it promptly.

 

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our services indicates acceptance of the revised terms.

14. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, contact us at:

UH Travel
Email: contact@uhtravel.com.br
Website: uhtravel.com.br
Instagram: @uhtravelbrazil
TikTok: @uhtravelbrazil